JOB SUMMARY

CSU Global is seeking a Director of Information Technology who will report to the Chief Business Officer and is responsible for managing the technology services, information services, and data management and reporting functions of the University. The primary duties of this position are to lead, manage, and hold accountable department staff, maintain department policies and procedures, and oversee enterprise resource planning (ERP) and student information systems (SIS); infrastructure and cloud services; information security and compliance; and vendor and contract management. This role will also lead CSU Global through efforts related to digital transformation, institutional AI readiness, and automated data operations. ***This position requires residency within 75 miles of Denver, CO.***

OUR MISSION & VALUES

Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to thrive and drive our mission forward because we are:

Growth-Minded: We continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.

Dedicated: We provide exceptional service and support to our stakeholders to drive the mission of the university.  

Tenacious: We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we thrive on achieving results.

Agile: We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.

Engaged: We collaborate, communicate, and motivate one another to achieve excellence.

Champions of Integrity: We act ethically, honestly, and respectfully to be trustworthy and reliable towards all stakeholders.

ESSENTIAL DUTIES & RESPONSIBILITIES 

•  People Leadership & Management
• Lead, manage, and hold accountable Information Technology department and Institutional Effectiveness unit staff.
• Practice leadership and management principles, including setting and managing the department vision, plans, and goals; giving clear direction; providing necessary tools and support; delegating effectively; communicating clearly; providing feedback; and rewarding and recognizing.
• Develop and execute an annual department operational plan to support university objectives and strategic goals.
• Define, collect, and provide key operational metrics to executive leadership at least once a month.
• Policies, Procedures, & Budget
• Maintain department policies and procedures, ensuring they are documented, streamlined, maintained, followed, and filed appropriately.
• Review IT and data security policies annually, updating as necessary to ensure ongoing institutional compliance with federal, state, and agency regulations.
• Manage the department budget to ensure fiscal responsibility and accountability; authorize expenditures and ensure expenses align with department and University goals.
• IT Systems & Infrastructure
• Lead system administration and technology roadmaps for critical enterprise resource planning (ERP) systems, the student information system (SIS), and custom developments in partnership with key stakeholders.
• Plan and implement enterprise information infrastructure to support distributed and centralized academic, student services, and business operations—including file servers, Azure networking infrastructure, and the managed services partners that support the University’s technology needs.
• Explore, migrate, and utilize SaaS and cloud services to support university IT needs, ensuring the IT portfolio provides appropriate protection, flexibility, and scalability.
• Assist in the selection, implementation, and optimization of tools, technologies, and methods for digital transformation, institutional AI readiness, and automated data operations in partnership with university-wide departments. 
• Maximize investment dollars by overseeing the preparation of bid specifications for technology purchases, obtaining competitive pricing, and ensuring proper integration with the University's enterprise architecture.
• Data Management and Governance
• Support the University’s data needs and reporting requirements through operational oversight of the institutional effectiveness unit.
• Collaborate with University leaders to evaluate and produce opportunities for new data science paradigms, predictive analytics, and conversational AI integration. 
• Security, Risk, & Compliance
• Serve as the Information Security Officer for the institution, taking responsibility for the administration of information security policy and compliance requirements.
• Oversee regular assessments of IT data security, risk management, disaster recovery, business continuity, and regulatory compliance.
• Keep executive leadership informed of any regulatory changes and resulting impacts to the university, maintaining the highest level of ethical standards and confidentiality.
• Collaboration & Relationship Management
• Manage vendor and outsourced IT contracts and relationships, ensuring overall service levels are maintained, and facilitating cross-functional project resolution.
• Foster a culture of teamwork among academic and business units to help realize and prioritize the technology needs of each unit.
• Represent the University in local, regional, and national IT organizations to remain current on profession and industry trends.
•  General
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

● Directly supervise the professionals in IT and IE operations.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Advanced technical knowledge of and experience working across various functional areas of information technology, systems administration, information security, IT Governance, and IT infrastructure.
• Demonstrated strategic thinking with a proven track record of developing and implementing technology roadmaps, acting as a change agent, championing process improvements and creating and managing supporting budgets.
• Higher education systems expertise, including hands-on experience with information management, student information, and customer relationship management systems (e.g., Ellucian/Anthology Student, CampusNexus, Salesforce, JIRA).
• Strong communication skills, with excellent verbal, written, and cross-functional presentation abilities.
• Excellent interpersonal skills with a focus on relationship building, collaboration, and high-quality customer service.
• Strong cognitive abilities, including creative and collaborative critical thinking, meticulous organization, multi-tasking, and deep attention to detail.

QUALIFICATIONS: EDUCATION & EXPERIENCE

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Management, or a related field required; Master’s degree preferred.
• Leadership Experience: At least eight years of progressive leadership experience managing and leading complex information technology teams.
• Supervisory Experience: At least five years of experience in a direct supervisory and people-management role.
• Project Management: At least three years of experience managing software development and/or custom tech implementation projects.
• Industry Experience: Direct experience managing higher education IT systems is highly preferred.

TRAVEL REQUIREMENTS

● Less than 25% travel

PHYSICAL DEMANDS

● While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.
● The employee is occasionally required to sit, reach with hands and arms.
● Ability to spend long durations of the workday in front of a computer monitor.
● Specific vision abilities required by this job include close vision and ability to adjust focus.
● The employee must occasionally lift and/or move up to 15 pounds.

TOTAL COMPENSATION

CSU Global offers employer contributions to medical, dental, group life, AD&D coverage, Wellness benefit and training & development opportunities. Additional employee-paid benefits are available for vision, FSA/HSA, voluntary life, and voluntary AD&D coverage, critical illness and accident insurance. CSU Global also offers a 401a retirement account with a generous employer match, 100% tuition assistance for CSU Global programs (Bachelor’s and Master’s degrees), paid sick time, paid vacation time, and 10 holidays per year. CSU Global employees are state employees and have access to the Colorado State Employee Assistance Program (C-SEAP) resources. Discounted pet insurance is also available.

Salary: $120,000 - $140,000 annually

Deadline to apply: Friday, June 5, 5:00 pm MDT