JOB SUMMARY

CSU Global is seeking a Third Party Billing Specialist I who will ensure that accurate and timely invoices are  processed for third party and direct bill students as well as provide operational support to the invoicing processes that supports CSU Global’s portfolio of partnerships.

OUR MISSION & VALUES

Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to thrive and drive our mission forward because we are:

Growth-Minded: We continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.

Dedicated: We provide exceptional service and support to our stakeholders to drive the mission of the university.  

Tenacious: We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we thrive on achieving results.

Agile: We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.

Engaged: We collaborate, communicate, and motivate one another to achieve excellence.

Champions of Integrity: We act ethically, honestly, and respectfully to be trustworthy and reliable towards all stakeholders.

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Review and process Tuition Deferment Agreement eForms and Tuition Deferment Agreement Support Documentation

• Review Letter of Credits and set up Invoicing activities and update student account with invoicing information

• Assist with, reviewing and processing student invoices and working with assigned third party student populations to ensure accuracy of documentation.

• Responsible for all processes associated with assigned third party partners

• Daily review of invoicing requests requests

• Ensure scholarships are established and configured in alignment with agreement
• Complete invoicing process
• Serve as point of contact (POC) for assigned third party partners

• Monitor and respond to student and partner inquiries sent to the invoicing email Inbox within 24 hours

• Respond to student and team inquiries via chat, email, phone or CNS activities regarding billing and invoicing issues within 24 hours

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

●  None

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Adaptability & Flexibility
• Critical Thinking 
• Customer & Personal Service 
• Deductive Reasoning
• Establishing and Maintaining Interpersonal Relationships 
• Inductive Reasoning
• Judgment and Decision Making
• Problem-solving
• Reading Comprehension 
• Service Orientation
• Time Management 
• Written & Oral Communication

QUALIFICATIONS: EDUCATION & EXPERIENCE

• Bachelor’s degree from an accredited or college university required
• At least one (1) year of experience working with student ledgers, stipends, student account, invoicing and billing preferred

TRAVEL REQUIREMENTS

● None.

PHYSICAL DEMANDS

● While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.
● The employee is occasionally required to sit, reach with hands and arms.
● Ability to spend long durations of the workday in front of a computer monitor.
● Specific vision abilities required by this job include close vision and ability to adjust focus.
● The employee must occasionally lift and/or move up to 15 pounds.

TOTAL COMPENSATION

CSU Global offers employer contributions to medical, dental, group life, AD&D coverage, Wellness benefit and training & development opportunities. Additional employee-paid benefits are available for vision, FSA/HSA, voluntary life, and voluntary AD&D coverage, critical illness and accident insurance. CSU Global also offers a 401a retirement account with a generous employer match, 100% tuition assistance for CSU Global programs (Bachelor’s and Master’s degrees), paid sick time, paid vacation time, and 10 holidays per year. CSU Global employees are state employees and have access to the Colorado State Employee Assistance Program (C-SEAP) resources. Discounted pet insurance is also available.

Salary: $43,000 - $45,000 annually

ADDITIONAL INFORMATION

Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.