JOB SUMMARY

CSU Global is seeking a Part-Time Admissions and Operations Specialist (“Specialist”). This is ***an in-person role at the CSU Global office in downtown Denver*** that supports the Admissions, Enrollment, and Student Financial Services teams and other student support units as needed. The Specialist will receive and process transcripts, student finance documents/payments and military documents in an effective and timely manner.  The Specialist is also responsible for the retrieval of transcripts in various transcript management systems, and data entry and documentation in the university’s SIS (CampusNexus) and CRM (Salesforce). This role also supports requests for materials management and mailings for engagement activities, among other operational needs.

OUR MISSION & VALUES

Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to thrive and drive our mission forward because we are:

Growth-Minded: We continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.

Dedicated: We provide exceptional service and support to our stakeholders to drive the mission of the university.  

Tenacious: We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we thrive on achieving results.

Agile: We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.

Engaged: We collaborate, communicate, and motivate one another to achieve excellence.

Champions of Integrity: We act ethically, honestly, and respectfully to be trustworthy and reliable towards all stakeholders.

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Admissions department duties include:
• Open and process all incoming mail containing transcripts.
• Utilize various transcript management systems (Parchment, National Student Clearinghouse, Joint Services, internal systems, etc.) to retrieve student transcripts.
• Scan, catalog, and attach transcripts to prospective student files in CRM.
• Update student files in CRM 
• Monitor and manage the Admissions email inbox.
• Student Financial Services department duties include:
• Open all incoming mail containing finance documents and checks from prospective and current students.
• Open all incoming mail from military agencies that pertain to student accounts/military benefits.
• Scan all military documents and student finance documents.
• Scan checks and deposit them electronically. 
• In partnership with divisional leadership, provide support for Strategic Engagement division operational needs.
• Assist division leaders with mailing of student, alumni, partner, and stakeholder documents and items.
• Assist division leaders with packaging or mailing tabling kits for admissions/enrollment outreach activities.
• Upon request of Marketing and Communication, print, order and coordinate the distribution of informational flyers, promotional items, or other materials for external engagements.
• Other departmental operational support as needed.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

●  None

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Teamwork 
• Reading Comprehension
• Written & Oral Communication
• Active Listening
• Establishing and Maintaining Interpersonal Relationships 
• Critical Thinking 
• Problem-solving
• Deductive Reasoning
• Inductive Reasoning
• Judgment and Decision Making
• Data Analysis and Reporting
• System Analysis 
• Database User Interface
• Computer Skills:
  • Enter data into the computer using software applications for data entry and word processing.
  • Proficient with e-mail and cloud-based document systems (e.g., Google & Microsoft applications)
• Proficient with standard word processing, spreadsheet, and presentation software

QUALIFICATIONS: EDUCATION & EXPERIENCE

● Bachelor’s degree from an accredited university required.

● Minimum of two (2) years within higher education preferred.

TRAVEL REQUIREMENTS

● ***The position is in-person at CSU Global’s Downtown Denver Office. ***

PHYSICAL DEMANDS

● While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.
● The employee is occasionally required to sit, reach with hands and arms.
● Ability to spend long durations of the workday in front of a computer monitor.
● Specific vision abilities required by this job include close vision and ability to adjust focus.
● The employee must occasionally lift and/or move up to 15 pounds.

TOTAL COMPENSATION

Salary: $24 - $25 per hour.

ADDITIONAL INFORMATION

Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.

Deadline to apply: Friday, November 29, 5:00 pm MST.